Spa Etiquette

Carnatic is a LADIES ONLY spa and, as such, we do not admit men under any circumstances. This also applies to private events.

Guests must be 16 or over.

Please note that not all packages and treatments include FREE use of a spa bundle (robe and slippers). Hire options are available or guests are welcome to bring their own.

For packages that do include a spa bundle, please be aware that this is 1 pair of slippers and 1 robe per person. Guests are welcome to bring their own additional robe or slippers if required, or they can be hired.

Bundle hire £7.00

Bottle of Bubbly £22, or £5.50 per glass.

Spa entrance fee (when not included in a package) £55 per person.

Guests must provide their own swimwear, towel and any toiletries they feel they need.

We politely ask that guests refrain from smoking anywhere on the premises.

To maintain the tranquil nature of the spa, we ask that all visitors speak quietly and keep mobile phones on silent. This applies especially in and around our treatment rooms, where relaxing treatments are taking place.

No food or drink to be brought into the spa, apart from water. If you feel that you may wish to eat during your visit, light lunch options are available - please speak to a member of staff about this when arranging your booking.

Non-refundable deposits are required for all bookings. We require 48 hours notice for cancellations.

Late arrival may result in treatments or packages being cut short in order to allow therapists to keep to their schedule for the day.

Treatments are non-transferable between guests. 

Treatments included in pamper packages can not be swapped for other treatments.

Carnatic Spa is not liable for any guest's personal belongings.

Guests using the spa facilities will be asked to sign that they do so at their own risk.

Third party deals are only available to new clients.